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Multichat
Where to start?
Adding inboxes
Conversations
- How to use a personal signature in conversations?
- How to filter conversations?
- Main functions in conversations
- How to run a macro in a conversation?
- How to view added notes about a contact in conversations?
- Contact Details | How to send a message, edit, merge, and delete a contact
- Actions in Conversation | How to assign an agent, set a team, assign priority, and add a label
- How to add a conversation attribute?
- How to add a contact attribute?
- How to view previous chats with a client?
- How to add a participant to the conversation?
- How to complete or postpone a conversation?