Contents:
- How to view negative reviews?
- How to view the created sets of QR codes?
- How to create/edit a set of QR codes and customize its behavior?
- Basic information
- Content
- How to customize the question text?
- How to set up a rating scale?
- How to customize a reaction to a positive assessment?
- How to select companies for the clients to leave reviews on?
- How to select sources for sending reviews?
- How to customize reaction to a negative assessment?
- How to choose the color of the mobile version interface?
- How to set up gratitude for a negative review?
- How to set up sending bad reviews to Email?
- Design
- How to set up previews and links?
- How to save the settings and download sets of QR codes?
- How to view statistics on the use of QR codes?
- How to download a report on QR codes?
- How to export customer data?
- How to find a set of QR codes?
- How to download a set of QR codes?
- How to delete a set of QR codes?
With the help of QR codes and newsletters, it is possible to increase the number of positive reviews left on the company in catalogs and analyze negative reviews that will not be sent to sources, but will be displayed in your personal account.
On the Reviews generator page you can:
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Automatically send mailings to customers via SMS with a request to leave feedback on products or services of a specific location. In the future, it will be possible to send mailings via Viber.
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Choose a location for mailing, prepare templates for the text of the message, the text of the question and the reaction of the service to the positive and negative assessment of the company, as well as plan the dates and times of mailing.
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Choose sites where you want to post reviews: Google, Yandex, 2gis (URBI).
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Generate QR codes and links to place them in retail facilities, on promotional products with a request to leave a review on goods and services of a specific location.
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View statistics on the use of QR codes by clients.
Attention! In the Reviews generator service, positive assessments and reviews from customers will be automatically published on the necessary maps and improve your company's rating, and negative reviews will be collected on the Negative reviews page without publishing on maps, so that it is possible to process the negative review of the buyer in a timely manner.
How to view negative reviews, you can find out further.