Contents:
How to create/edit a set of QR codes and customize its behavior?
How to access the survey and copy its link?
How to view statistics on the use of QR codes?
How to download a report on QR codes?
How to find a set of QR codes?
How to download a set of QR codes?
How to delete a set of QR codes?
In order to go to the Created sets of QR Codes page, click on Reviews Generator in the menu and select QR Codes from the drop-down list.
The Generated sets of QR Codes page opens, where you can:
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View all created sets. The sets are arranged in descending order. That is, the set that was created last will be indicated first, respectively, the set that was created first will be the last in the list.
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View statistics on the use of QR codes: the number of clicks, positive ratings, negative reviews and the average rating for all companies in the set.
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Search for sets.
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Create a new set of QR codes.
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Edit, download or delete sets of QR codes.
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Download a report on QR codes and export customer data.
Important! The page will only display sets which companies you have access to.
The sets indicate:
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Date and time of creation.
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Number of companies for which it was created.
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Catalogs to which the client can send their review.
Sources will only be displayed if they were selected when creating the set. If your own link was specified, then the corresponding icon will be displayed instead of catalogs.
How to create a set of QR codes, you can find out here.
Also, statistics on the use of QR codes by clients is displayed:
- The number of clicks (how many times the QR codes in the set were scanned).
Attention! Our system counts opening a link from a message in some messengers as a click on the QR code. Applications (in particular, messengers) may generate a preview of the sent link when sending messages containing links, which technically counts as a click on the link. This behavior cannot be corrected on our side. - The number of positive and negative ratings.
- The number of negative reviews left.
- The average rating across all companies in the dataset on a 5-point scale.
Attention! On the QR code creation/editing page, you can choose the type of rating scale. You can learn more about this here. Due to the different types of scales, ratings will be converted to a 5-point system:- For a 10-point rating, it is divided by 2 and rounded up. For example, 9/2 = 4.5 rounded up to 5.
- For a 5-point system, it is displayed without changes.
- Like/Dislike - Dislike is converted to 1, Like is converted to 5.
Clicking on the name of the set opens a page with more detailed statistics. You can find out about it here.
How to create/edit a set of QR codes and customize its behavior, you can learn further.