In this section, promo codes that have been sent to customers and/or are awaiting use are displayed.
To navigate to the page, click on the Used Promo Codes button in the Promo Codes List section.
The List of Sent and Pending Promo Codes will open.
When a customer leaves a review via a QR code, a record will be created in this section.
The promo codes list displays:
- Name. The name of the promo code created in the Personal Account.
- Customer Contact. The customer's email and/or phone number provided when leaving a review.
- Date and Time of Request. The date and time when the customer submitted their review.
- Status:
- Awaiting Sending. Displayed when the review is under moderation in the catalog. It may also be displayed if the client did not provide their information. In that case, we cannot send them a promo code.
- Sent. Displayed:
- The review appears in the Personal Account (after moderation, the review is published in the catalog and appears in the BrandWizard account after a day).
- The customer leaves a negative review. These reviews are not published on the maps and are immediately collected in our personal account. You can view them in the Reviews section by selecting Review generator in the Source filter.
- Sending Canceled. Displayed upon clicking the Cancel button.
- Review Link. Displays a link to the review in the catalog. If a negative review is left, which goes directly to the Personal Account, a dash will be displayed in this field.
- Actions. For the Awaiting Sending status, a Cancel button is displayed.
To cancel the sending of a promo code, click on the Cancel button.
A window will open, click on Cancel.
To export information about promo codes, click on Download data in the upper right corner of the section. The requested report will be sent to your email in .xlsx format, using the email address provided in your profile.
The report contains the following data:
- Promo action name - displays the name of the promo code created in the Personal Account.
- Client name - displays the name of the client provided when leaving a review.
- Client email - displays the email of the client provided when leaving a review.
- Client phone - displays the phone number of the client provided when leaving a review.
- Request date (UTC) - shows the date and time when the client left their review.
- Status - displays the current status of the promo code.
You can find out about the Questionnaires page further.