The statistics on the use of codes by clients will be displayed in each set.
According to this data, you can find out the following:
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The number of clicks (how many times the QR codes in the set were scanned).
Attention! Our system counts opening a link from a message in some messengers as a click on the QR code. Applications (in particular, messengers) may generate a preview of the sent link when sending messages containing links, which technically counts as a click on the link. This behavior cannot be corrected on our side. -
The number of positive and negative ratings.
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The number of negative reviews left.
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The average rating across all companies in the dataset on a 5-point scale.
Attention! On the QR code creation/editing page, you can choose the type of rating scale. You can learn more about this here. Due to the different types of scales, ratings will be converted to a 5-point system:- For a 10-point rating, it is divided by 2 and rounded up. For example, 9/2 = 4.5 rounded up to 5.
- For a 5-point system, it is displayed without changes.
- Like/Dislike - Dislike is converted to 1, Like is converted to 5.
In order to view more detailed statistics, you need to click on the set or code name.
This will open the QR Code "set name" or Set of QR-Code set “set name” page respectively.
The companies for which QR codes have been created will be displayed here. The companies for which QR codes have been created will be displayed here. At the very beginning of the page, a general QR code for all companies will be displayed. When scanned, it will open a survey on a page where the client needs to select the company for which the review will be left. This page can be configured during the creation/editing of the questionnaire.
Above the QR code, the following will be displayed:
- Total number of conversions.
- Total number of redirects to the survey by company.
You can find the required QR code by address or branch code.
The following information will be specified for each location:
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The number of clicks (how many times the QR code was scanned).
-
The number of positive and negative ratings.
-
The number of negative reviews left.
-
The average rating across all companies in the dataset on a 5-point scale.
Attention! On the QR code creation/editing page, you can choose the type of rating scale. You can learn more about this here. Due to the different types of scales, ratings will be converted to a 5-point system:- For a 10-point rating, it is divided by 2 and rounded up. For example, 9/2 = 4.5 rounded up to 5.
- For a 5-point system, it is displayed without changes.
- Like/Dislike - Dislike is converted to 1, Like is converted to 5.
- The number of transitions to the main directories: 2GIS (URBI), Google Maps, Yandex Maps.
- A QR code that users can scan to access the survey.
To access the survey that customers see when scanning the QR code, or to copy the link to it, click on the respective buttons.
How to download a report on QR code, you can find out further.