--- title: How to add/edit users? description: To create a user, click the Add users button. To edit a user, click the edit icon in the users list.     The Add/Edit user page will open. Fields marked with (*) are mandatory.  Attention!     Selec --- [Skip to content](https://help.brandwizard.io/knowledge/how-to-add-users#main-content) English Show submenu for translations ![logo2.png\]](https://help.brandwizard.io/hs-fs/hubfs/logo2.png?height=40&name=logo2.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to brandwizard.io](https://brandwizard.io/) [Go to brandwizard.io](https://brandwizard.io/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.brandwizard.io/knowledge?hsLang=en) 2. [Users](https://help.brandwizard.io/knowledge/users?hsLang=en) # How to add/edit users? To create a user, click the **Add users** button. To edit a user, click the **edit** icon in the users list.   ![](https://help.brandwizard.io/hs-fs/hubfs/%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5-png-Aug-19-2025-01-59-31-9042-PM.png?width=670&height=288&name=%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5-png-Aug-19-2025-01-59-31-9042-PM.png)   The **Add/Edit user** page will open. Fields marked with (\*) are mandatory.  **Attention!** - The **owner** can assign rights to all companies and available service products. - The **administrator** can only provide access to what is available to them personally.   ![](https://help.brandwizard.io/hs-fs/hubfs/image-png-Mar-20-2025-02-53-06-0762-PM.png?width=670&height=463&name=image-png-Mar-20-2025-02-53-06-0762-PM.png)   Select the role in the first field: - **Owner**. If you are an **Administrator**, the **Owner** role will not be available to you. - **Administrator.** - **Reputation Manager.** - **Observer.** The owner role gives the user access to all companies and sections, including the ability to manage other users. More information about the access available to each role can be found [here](https://help.brandwizard.io/knowledge/roles-in-personal-account-1?hsLang=en). The **administrator** can view users created by other employees with the roles of **Administrator** or **Owner**. Such users cannot be **edited** or **deleted**. **Attention!** If you need to add a custom role with specific access permissions, please contact the BrandWizard manager. Once the role is created, it will be available in the selection list.   ![](https://help.brandwizard.io/hs-fs/hubfs/%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5-png-Aug-01-2025-01-45-24-0023-PM.png?width=571&height=277&name=%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5-png-Aug-01-2025-01-45-24-0023-PM.png)   Next, enter the employee's email address. If you need to assign the role to multiple users, click on **Add Address.** **Attention!** On the **Edit user** page, you cannot add or change the email address!   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/80a7e33e0d2da80a32d50f909567a649fba737b7)   Select the sources from which the user will have access to reviews in the **Reviews** section. After making your selection, click **Ok**.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/a679e8981555ef90aa21b4d3c8692775c484e04c)   Next, select what access the employee will receive. You can grant access to the brand(s), company groups or individual companies. To select brands, click on the field, choose the desired options, and click **Ok**.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/0b2443e761942e97379bccbd0d0b88927ef47f38)   To select groups of companies, click on the field, choose the desired ones, and click **Ok**. You can find out how to create groups of companies [here](https://help.brandwizard.io/knowledge/how-to-create-a-new-group-of-companies?hsLang=en).   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/d798629e87a1c8d7e43bc7dc353d8ab7ed21fa75)   To provide access to individual companies, click on **Select companies**. **Attention!** If you assign the **Owner** role, the location selection field will be unavailable because such a user must have access to all companies.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/6e481d14bd06f9961132d236f0c0d34fdd785620)   In the opened window, select the desired companies from the list and click **Finish**.    ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/38e18093d94a0f06cb969d44bbfb73dc1f59e571)   To find the desired company, you can use the search field by name or address, as well as filters by **brands** and **groups**. You can view the already selected companies to understand which locations are still missing. To do this, check the box for **Show only selected companies**.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/64d0b074d96c3f2ca27608928ee50d75de7fed12)   If the necessary companies were sorted in the top filter, they can be selected by clicking on **Select from common filter.** More information about this filter can be found [here](https://roketdata.helpdeskeddy.com/en/knowledge_base/article/14/category/4/).    ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/6d6a18c2d4d0d74a1faace7299926143f1a0f9df) If you were creating a new user, after filling in all the fields, click on **Save users**. After that, your colleagues at the specified addresses will receive messages with a registration link. Until your colleagues click on the links and register in the personal account, the brand name will be displayed in place of their names in the section. **Attention!** If the email address could not be saved, the invitation will not be sent, and the message **Failed to invite the user, please try again** will appear on the screen. If you added several addresses, none of the invitations will be sent. Repeat the invitation.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/50644750ab935f607b30a57d46ab16ea4d1143fb)   If you were editing a user, click on **Save**. To delete a user if necessary, click on the **Delete** button.    ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/d5ab6b8cad145338ab7ae3c984f11a38d72f3b2a)   You can find out about the **Account Settings** page [further](https://help.brandwizard.io/knowledge/account-settings?hsLang=en). - [General questions about the service](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#main-content) - [FAQ](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#faq) - [Creating and editing a company](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#creating-and-editing-a-company) - [Working with sources](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#working-with-sources) - [Work with reviews](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#work-with-reviews) - [Working with a Photo tool](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#working-with-a-photo-tool) - [Google](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#google) - [2GIS (URBI)](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#2gis-urbi) - [Facebook](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#facebook) - [Yandex](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#yandex) - [API](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#api) - [Where to start?](https://help.brandwizard.io/knowledge/where-to-start?hsLang=en) - [Dashboard](https://help.brandwizard.io/knowledge/dashboard?hsLang=en) - [My companies](https://help.brandwizard.io/knowledge/my-companies?hsLang=en) - [Create/Edit company in Personal account](https://help.brandwizard.io/knowledge/create-edit-company-in-personal-account?hsLang=en) - [Sources](https://help.brandwizard.io/knowledge/sources?hsLang=en) - [Review Center](https://help.brandwizard.io/knowledge/review-center?hsLang=en) - [Tags](https://help.brandwizard.io/knowledge/tags?hsLang=en) - [Auto-replies](https://help.brandwizard.io/knowledge/auto-replies?hsLang=en) - [Statistics](https://help.brandwizard.io/knowledge/statistics?hsLang=en) - [Reputation Analytics](https://help.brandwizard.io/knowledge/reputation-analytics?hsLang=en) - [Competitors](https://help.brandwizard.io/knowledge/competitors?hsLang=en) - [Reviews generator](https://help.brandwizard.io/knowledge/reviews-generator?hsLang=en#main-content) - [QR Codes](https://help.brandwizard.io/knowledge/reviews-generator?hsLang=en#qr-codes) - [Analytics](https://help.brandwizard.io/knowledge/reviews-generator?hsLang=en#analytics) - [Promo codes](https://help.brandwizard.io/knowledge/reviews-generator?hsLang=en#promo-codes) - [Questionnaires](https://help.brandwizard.io/knowledge/reviews-generator?hsLang=en#questionnaires) - [Questions & Answers](https://help.brandwizard.io/knowledge/questions-answers?hsLang=en) - [Photo & Video](https://help.brandwizard.io/knowledge/photo-video?hsLang=en) - [Presence analytics](https://help.brandwizard.io/knowledge/presence-analytics?hsLang=en) - [Reviews widget](https://help.brandwizard.io/knowledge/reviews-widget?hsLang=en) - [Store locator](https://help.brandwizard.io/knowledge/store-locator?hsLang=en) - [Multichat](https://help.brandwizard.io/knowledge/multichat?hsLang=en#main-content) - [Where to start?](https://help.brandwizard.io/knowledge/multichat?hsLang=en#where-to-start) - [Adding inboxes](https://help.brandwizard.io/knowledge/multichat?hsLang=en#adding-inboxes) - [Conversations](https://help.brandwizard.io/knowledge/multichat?hsLang=en#conversations) - [Contacts](https://help.brandwizard.io/knowledge/multichat?hsLang=en#contacts) - [Settings](https://help.brandwizard.io/knowledge/multichat?hsLang=en#settings) - [Reports](https://help.brandwizard.io/knowledge/multichat?hsLang=en#reports) - [Additional features](https://help.brandwizard.io/knowledge/multichat?hsLang=en#additional-features) - [Posts](https://help.brandwizard.io/knowledge/posts?hsLang=en) - [Duplicates & Fakes](https://help.brandwizard.io/knowledge/duplicates-fakes?hsLang=en) - [Products & Prices](https://help.brandwizard.io/knowledge/products-prices?hsLang=en) - [Plans & Limits](https://help.brandwizard.io/knowledge/plans-limits?hsLang=en) - [Profile](https://help.brandwizard.io/knowledge/profile?hsLang=en) - [Users](https://help.brandwizard.io/knowledge/users?hsLang=en) - [Account settings](https://help.brandwizard.io/knowledge/account-settings?hsLang=en) - [Groups of companies section](https://help.brandwizard.io/knowledge/groups-of-companies-section?hsLang=en) - [Notifications settings](https://help.brandwizard.io/knowledge/notifications-settings?hsLang=en) # BrandWizard brandwizard.io Help Center Copyright © 2026, BrandWizard