- Help Center
- Personal account
- Reviews analysis section
-
General questions about the service
-
Personal account
- Where to start?
- Dashboard
- My companies section
- Create/Edit company in Personal account
- Sources
- Work with reviews section
- Response templates section
- Tags section
- Auto-replies section
- Statistics
- Reviews analysis section
- Competitors
- Reviews generator
- Questions and answers
- Photo & Video section
- Online Presence section
- Store locator
- Сommunication
- Posts section
- Duplicates and fakes
- Products and prices section
- Tariffs and limits
- Profile section
- Users
- Account settings
- Groups of companies section
- Notifications settings
Top 5 aspects
Aspects in reviews are specific characteristics, topics, or elements of a product/service that are mentioned in the review text. They help to better understand exactly what the user liked or disliked. Aspects are stored as automatic tags.
In this section, you see the top 5 aspects most frequently mentioned in review:
- Name — aspect name.
- Reviews total — the total number of reviews mentioning this aspect.
- Rate — the average rating of reviews mentioning the aspect.
- Sentiment — the sentiment scale of the aspect.
To get more detailed information about all companies, click the Details button. You can learn more about this here.
You can learn more about the Aspects section further.