How to send, edit or delete the offered autoreply template?

You can set up auto-replies for reviews. Learn more about creation and editing autoreplies here.

If the test mode was set during the creation/editing of the auto-reply rule, then auto-reply suggestions will be displayed on the reviews page.
If the test mode was not set, the replies will be sent immediately.
Attention! If the test mode is not enabled but the auto-response option is displayed, it means there was an error in sending them. After some time, the system will automatically resend the responses to the catalogs.

To send the offered autoreply to the review, click Send an autoreply.

Attention! If you have a zero balance of auto replies, or lack of it, an error will appear.

To edit or delete an auto-response, click on the edit/delete icons.

You can find out about the Response Templates page further.