--- title: How to edit a user? description: To edit a user, click on the corresponding icon in the list in the required field. If you need to change your access, click on the icon next to your name. The Edit User page will open.  Fields marked --- [Skip to content](https://help.brandwizard.io/knowledge/how-to-edit-a-user#main-content) English Show submenu for translations ![logo2.png\]](https://help.brandwizard.io/hs-fs/hubfs/logo2.png?height=40&name=logo2.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to brandwizard.io](https://brandwizard.io/) [Go to brandwizard.io](https://brandwizard.io/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.brandwizard.io/knowledge?hsLang=en) 2. [Users](https://help.brandwizard.io/knowledge/users?hsLang=en) # How to edit a user? To edit a user, click on the corresponding icon in the list in the required field. If you need to change your access, click on the icon next to your name. ![](https://help.brandwizard.io/hs-fs/hubfs/%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5-png-Mar-21-2025-03-04-01-2831-PM.png?width=688&height=331&name=%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5-png-Mar-21-2025-03-04-01-2831-PM.png) The **Edit User page** will open.  Fields marked with (\*) are mandatory.  **Attention!** - The **Owner** can edit the rights of all employees. - The **Administrator** can only change the access of users that they have created themselves. ![](https://help.brandwizard.io/hs-fs/hubfs/image-png-Mar-20-2025-02-57-08-7874-PM.png?width=688&height=456&name=image-png-Mar-20-2025-02-57-08-7874-PM.png) In the first field, you can change the role to: - Owner. - Administrator. - Reputation Manager. - Observer. **Attention!** If you are an **Administrator**, the **Owner** role will not be available! The Owner role gives the user access to all companies and all sections, including the ability to manage other users. More information about the access available to each role can be found [here](https://help.brandwizard.io/knowledge/roles-in-personal-account-1?hsLang=en). The **administrator** can view users created by other employees with the roles of **Administrator** or **Owner**. Such users cannot be **edited** or **deleted**. ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/f71fc18c7a2be4fd5b0352e5c33426b40a63880b) **Attention!** If you need to add a custom role with specific access permissions, please contact the BrandWizard manager. Once the role is created, it will be available in the selection list. ![](https://help.brandwizard.io/hs-fs/hubfs/%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5-png-Aug-01-2025-01-45-24-0023-PM.png?width=571&height=277&name=%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5-png-Aug-01-2025-01-45-24-0023-PM.png) **Attention!** The email address cannot be changed! ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/2ca7d863e7b168a9aabb90da0aabae9c170b4a3c) Then you can change the selection of sources from which the user will have access to reviews in the **Reviews** section. After making your selection, click **Ok**. ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/a2204801ab9bd04c2eb4c197d3ae5f67006af01c) Next, you can change the access to the companies, company groups or brands that the user has. To change the selected brands, click on the field, choose the desired options, and click **Ok**. ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/a281f4e4b84cd49705cda68c36182aa0d588e38b) To change the selection of company groups, click on the field, choose the desired options, and click **Ok**. You can find out how to create groups of companies [here](https://help.brandwizard.io/knowledge/how-to-create-a-new-group-of-companies?hsLang=en).![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/0f88a2bd7086b9ba6c92684c112fdd924ab004e5) To change access to companies, click on **Select companies**. **Attention!** When assigning the **Owner** role, the location selection field will be unavailable, as such a user must have access to all companies. ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/7ac6b5a4054896cc7c84d431fd0bc4534b9ce2c7) In the opened window, select the desired companies from the list and click **Finish**.  ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/38e18093d94a0f06cb969d44bbfb73dc1f59e571) To find the desired company, you can use the search field by name or address, as well as filters by **brands** and **groups**. You can view the already selected companies to understand which locations are still missing. To do this, check the box for **Show only selected companies**. ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/64d0b074d96c3f2ca27608928ee50d75de7fed12) If the necessary companies were sorted in the top filter, they can be selected by clicking on **Select from common filter.** More information about this filter can be found [here](https://roketdata.helpdeskeddy.com/en/knowledge_base/article/14/category/4/).  ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/6d6a18c2d4d0d74a1faace7299926143f1a0f9df) If you need to delete a user, click on the corresponding button. Then click **Save**. ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/d5ab6b8cad145338ab7ae3c984f11a38d72f3b2a) How to delete a user, you can find out [further](https://help.brandwizard.io/knowledge/how-to-delete-a-user?hsLang=en).     - [General questions about the service](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#main-content) - [FAQ](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#faq) - [Creating and editing a company](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#creating-and-editing-a-company) - [Working with sources](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#working-with-sources) - [Work with reviews](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#work-with-reviews) - [Working with a Photo tool](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#working-with-a-photo-tool) - [Google](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#google) - [2GIS (URBI)](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#2gis-urbi) - [Facebook](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#facebook) - [Yandex](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#yandex) - [API](https://help.brandwizard.io/knowledge/general-questions-about-the-service?hsLang=en#api) - [Where to start?](https://help.brandwizard.io/knowledge/where-to-start?hsLang=en) - [Dashboard](https://help.brandwizard.io/knowledge/dashboard?hsLang=en) - [My companies](https://help.brandwizard.io/knowledge/my-companies?hsLang=en) - [Create/Edit company in Personal account](https://help.brandwizard.io/knowledge/create-edit-company-in-personal-account?hsLang=en) - [Sources](https://help.brandwizard.io/knowledge/sources?hsLang=en) - [Review Center](https://help.brandwizard.io/knowledge/review-center?hsLang=en) - [Tags](https://help.brandwizard.io/knowledge/tags?hsLang=en) - [Auto-replies](https://help.brandwizard.io/knowledge/auto-replies?hsLang=en) - [Statistics](https://help.brandwizard.io/knowledge/statistics?hsLang=en) - [Reputation Analytics](https://help.brandwizard.io/knowledge/reputation-analytics?hsLang=en) - [Competitors](https://help.brandwizard.io/knowledge/competitors?hsLang=en) - [Reviews generator](https://help.brandwizard.io/knowledge/reviews-generator?hsLang=en#main-content) - [QR Codes](https://help.brandwizard.io/knowledge/reviews-generator?hsLang=en#qr-codes) - [Analytics](https://help.brandwizard.io/knowledge/reviews-generator?hsLang=en#analytics) - [Promo codes](https://help.brandwizard.io/knowledge/reviews-generator?hsLang=en#promo-codes) - [Questionnaires](https://help.brandwizard.io/knowledge/reviews-generator?hsLang=en#questionnaires) - [Questions & Answers](https://help.brandwizard.io/knowledge/questions-answers?hsLang=en) - [Photo & Video](https://help.brandwizard.io/knowledge/photo-video?hsLang=en) - [Presence analytics](https://help.brandwizard.io/knowledge/presence-analytics?hsLang=en) - [Reviews widget](https://help.brandwizard.io/knowledge/reviews-widget?hsLang=en) - [Store locator](https://help.brandwizard.io/knowledge/store-locator?hsLang=en) - [Multichat](https://help.brandwizard.io/knowledge/multichat?hsLang=en#main-content) - [Where to start?](https://help.brandwizard.io/knowledge/multichat?hsLang=en#where-to-start) - [Adding inboxes](https://help.brandwizard.io/knowledge/multichat?hsLang=en#adding-inboxes) - [Conversations](https://help.brandwizard.io/knowledge/multichat?hsLang=en#conversations) - [Contacts](https://help.brandwizard.io/knowledge/multichat?hsLang=en#contacts) - [Settings](https://help.brandwizard.io/knowledge/multichat?hsLang=en#settings) - [Reports](https://help.brandwizard.io/knowledge/multichat?hsLang=en#reports) - [Additional features](https://help.brandwizard.io/knowledge/multichat?hsLang=en#additional-features) - [Posts](https://help.brandwizard.io/knowledge/posts?hsLang=en) - [Duplicates & Fakes](https://help.brandwizard.io/knowledge/duplicates-fakes?hsLang=en) - [Products & Prices](https://help.brandwizard.io/knowledge/products-prices?hsLang=en) - [Plans & Limits](https://help.brandwizard.io/knowledge/plans-limits?hsLang=en) - [Profile](https://help.brandwizard.io/knowledge/profile?hsLang=en) - [Users](https://help.brandwizard.io/knowledge/users?hsLang=en) - [Account settings](https://help.brandwizard.io/knowledge/account-settings?hsLang=en) - [Groups of companies section](https://help.brandwizard.io/knowledge/groups-of-companies-section?hsLang=en) - [Notifications settings](https://help.brandwizard.io/knowledge/notifications-settings?hsLang=en) # BrandWizard brandwizard.io Help Center Copyright © 2026, BrandWizard