How to add a new user in the App Store?

To add new team members to manage your account on App Store Connect, you must be the account owner or an administrator.

  1. At the top of your developer account navigation, click on Program Resources. In the Additional Resources section, click on Users and Access.
  2. Click the Add (+) button.



  3. In the dialog that appears, enter the first and last name. In the user email field, specify app_store@brandwizard.io.
    Attention! The first and last name will be displayed in the response to the review, so it is recommended to provide a name that makes it clear that the response is from the company.



  4. Next, in the See Permissions section, select the user role: Customer support.



  5. In the Apps section, select the app we need.
  6. After completing the previous steps, click the Invite button.