This section presents a map where you can analyze:
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In which regions do users leave more reviews about the company and vice versa?
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Where are there problems or need to improve the service (you can see the tone of reviews throughout the region)?
In this case, Lithuania is represented on the map.
To the right of the map you will see the filter by country. If the company has locations in several countries, then you can select the necessary one in the filter.
Below is the total number of reviews left by users.
Attention! South Ossetia is not included in the map of Georgia. Therefore, if there are locations in this region, reviews will not be displayed on the map.
Attention! This block takes into account only reviews that are geo-referenced to a location:
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The numbers in the Total Reviews and the Total Number of Reviews fields may be different. This is due to the fact that the map does not display reviews from sites where the review is given to the brand as a whole, without reference to a specific location.
The region color on the map indicates the overall sentiment of reviews in that region:
- Red — indicates that negative sentiment dominates in the reviews.
- Yellow — indicates that neutral sentiment prevails in the reviews.
- Green — indicates that positive sentiment is predominant in the reviews.
The colors gradually shift from red to yellow, and then to green. The more saturated the color, the stronger the corresponding sentiment in the region.
When you hover the cursor over a region on the right side of the page, the number of reviews and the overall sentiment for that region will be displayed.
You can find out about the Cities page further