- Help Center
- General questions about the service
- Work with reviews
-
General questions about the service
-
Personal account
- Where to start?
- Dashboard
- My companies section
- Create/Edit company in Personal account
- Sources
- Work with reviews section
- Response templates section
- Tags section
- Auto-replies section
- Statistics
- Reviews analysis section
- Reviews generator
- Questions and answers
- Photo & Video section
- Online Presence section
- Store locator
- Сommunication
- Posts section
- Duplicates and fakes
- Local Pack positions
- Products and prices section
- Tariffs and limits
- Profile section
- Users
- Account settings
- Groups of companies section
- Notifications settings
Why is the review date later than the response to the review?
This is possible if the user has changed their review and saved it unchanged after responding to the review. Then the review date will correspond to the day when it was saved again.If the review was submitted in Google catalog, this situation could happen due to the review moderation in the service itself.