The average rating for reviews in the personal account is the arithmetic mean of all reviews that have been received in the BrandWizard personal account.
This rating may differ from the rating of this location on the map for several reasons:
- Filters were selected at the Reviews page in the personal account. Learn more about them here.
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Brand reviews are not included in the company’s rating on maps.
Example:
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Location rating for reviews in your personal account.
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The rating of the same location on Google Map.
- Differences in the methods of calculating ratings on catalogs.
Google weigh the assessment based on users who left these reviews. As a result, each user rating has its own specific weight, which affects the final rating of the location.
The catalogs do not disclose the features and algorithms of artificial intelligence.
Therefore, the assessment in the personal account and the actual assessment on the maps may differ due to different calculation methods.