--- title: Filters in the Statistics section description: "Filters in the Statistics section let you flexibly adjust the sample of reviews used for analytics: charts, metric blocks, and exports. This helps you get relevant statistics – for example, excluding reviews from app stores that might distort employee SLA for handling reviews on maps and directories." --- [Skip to content](https://help.brandwizard.io/knowledge/filters-in-the-statistics-section#main-content) English Show submenu for translations ![logo2.png\]](https://help.brandwizard.io/hs-fs/hubfs/logo2.png?height=40&name=logo2.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to brandwizard.io](https://brandwizard.io/) [Go to brandwizard.io](https://brandwizard.io/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.brandwizard.io/knowledge?hsLang=en) 2. [Statistics](https://help.brandwizard.io/knowledge/statistics?hsLang=en) # Filters in the Statistics section In this article, you will learn about the following: - [**How to filter statistics by source?**](https://help.brandwizard.io/knowledge/filters-in-the-statistics-section#How_to_filter_statistics_by_source) - [**How to filter statistics by rating?**](https://help.brandwizard.io/knowledge/filters-in-the-statistics-section#How_to_filter_statistics_by_rating) - [**How to filter statistics by sentiment?**](https://help.brandwizard.io/knowledge/filters-in-the-statistics-section#How_to_filter_statistics_by_sentiment) - [**How to filter statistics by tags?**](https://help.brandwizard.io/knowledge/filters-in-the-statistics-section#How_to_filter_statistics_by_tags) - **[How to filter statistics by review content?](https://help.brandwizard.io/knowledge/filters-in-the-statistics-section#How_to_filter_statistics_by_review_content)** - [**How to filter statistics by review replies?**](https://help.brandwizard.io/knowledge/filters-in-the-statistics-section#How_to_filter_statistics_by_review_replies) - [**How to filter statistics by reply availability?**](https://help.brandwizard.io/knowledge/filters-in-the-statistics-section#How_to_filter_statistics_by_reply_availability) - **[How to filter statistics by review type?](https://help.brandwizard.io/knowledge/filters-in-the-statistics-section#How_to_filter_statistics_by_review_type)** - [**How to include deleted reviews in statistics?**](https://help.brandwizard.io/knowledge/filters-in-the-statistics-section#How_to_include_deleted_reviews_in_statistics) - **[How to reset filters?](https://help.brandwizard.io/knowledge/filters-in-the-statistics-section#How_to_reset_filters)** - [**How to download a report with the applied filters?**](https://help.brandwizard.io/knowledge/filters-in-the-statistics-section#How_to_download_a_report_with_the_applied_filters) --- Filters in the **Statistics** section let you flexibly adjust the sample of reviews used for analytics: charts, metric blocks, and exports. This helps you get relevant statistics – for example, excluding reviews from app stores that might distort employee SLA for handling reviews on maps and directories. To filter the data, click the **Filters** icon in the upper‑right corner of the page. A filter drawer will open on the right side. Selected filters apply to all statistics blocks on the page. **Please note:** The data display period is still set using the calendar on the page (week, 30 days, month, quarter, or custom period). The filters in the drawer specify which reviews will be included in the calculation for the selected period.   ![](https://help.brandwizard.io/hs-fs/hubfs/%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5-png-Aug-06-2026-01-27-10-6842-PM.png?width=670&height=247&name=%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5-png-Aug-06-2026-01-27-10-6842-PM.png)   --- ### **How to filter statistics by source?**   This filter lets you build statistics only for reviews from selected directories (sources) – similar to the filters in the **Reviews** and **Reputation Analytics** sections. Click the **Source** field and select one or more desired directories from the dropdown list, then click **OK**. Then click **Apply**. After applying, only reviews from the selected platforms will be included in the statistics. This is useful if you need to track SLA and metrics for individual sources (for example, only maps and directories, excluding app stores).   ![](https://help.brandwizard.io/hs-fs/hubfs/%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5-png-Aug-06-2026-01-30-13-0169-PM.png?width=670&height=470&name=%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5-png-Aug-06-2026-01-30-13-0169-PM.png)   ---   ### **How to filter statistics by rating?**   To view statistics for reviews with a specific rating, click the **Rating** field and select the desired star ratings from the dropdown (you can select multiple). After clicking **Apply**, the blocks **New reviews & ratings**, **Ratings by day**, and other metrics will be recalculated based on the selected stars.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/c5d6e983a8b1a6612680f7f45c0874f7ef4544d9)   ---   ### **How to filter statistics by sentiment?**   To view statistics for reviews with a specific sentiment, click the **Tonality** field and select positive, undefined, neutral, or negative reviews from the dropdown. You can select multiple options at once. After clicking **Apply**, all statistics blocks will be recalculated only for reviews with the selected sentiment.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/1056ae59842f8a3a9c4cea22e8e06cd7d0ea07de)   ---   ### **How to filter statistics by tags?**   **You can filter statistics by tags** – select the tags you need from the dropdown list, click **OK**, and then click **Apply**. If tags are organized into groups, they will be shown grouped. You can create and manage tag groups on the dedicated **Tags** page (learn more [here](https://help.brandwizard.io/knowledge/tags/tags?hsLang=en)). In addition, the system automatically creates groups such as **Auto‑tags**, **QR‑code tags**, and **Mailing tags**. These groups contain tags that were automatically assigned to reviews, or tags placed on reviews received via QR codes or mailings.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/f9a8641fc5ef2877c53f8a9c6a914622d1dbffbb)   ---   ### **How to filter statistics by review content?**   In the **Reviews text** field, you can filter data by reviews that have text or not: - If you need statistics for reviews with text – select the corresponding option. - If you need statistics for reviews without text – select the corresponding option. Then click **Apply**.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/815f505a99fdbd3758845ba8cbf8300464770ab8)   ---   ### **How to filter statistics by review replies?**   In the **Replies** field, you can filter data by reviews that have a reply or not: - **With reply** – reviews with an official reply will be included. - **Without reply** – reviews without an official reply will be included. **Note:** If a reply was made in the personal account but has not yet been published on the platform, such a review is counted as **Without reply**. As soon as the reply appears in the directory, the review will be included under the **With reply** filter.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/a5a6c5c624ed0878c6d66fb1eddca650fbd56d65)   ---   ### **How to filter statistics by reply availability?**   - If you need statistics only for reviews that can be replied to, select **Yes** in the **Can reply** field. - If you need statistics for reviews that cannot be replied to, select **No**. After selecting, click **Apply**.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/a92552755962e3fe59d8a0a7d7ec53ebc602eb79)   ---   ### **How to filter statistics by review type?**   In the **Review type** field, you can choose which reviews to base the statistics on: those left only for the brand or for the company (location). This helps to separately analyze brand reputation and reviews for specific locations.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/626c496425a3f8fdf688f16b5216835354c4cf4b)   ---   ### **How to include deleted reviews in statistics?**   By default, deleted reviews are not included in the statistics (the filter value is **No**). If you want to include deleted reviews in the calculations, change the **Include deleted** filter to **Yes** and click **Apply**.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/0391f6ba751a9c9ddad23774da3dc1fad421d847)   ---   ### **How to reset filters?**   To reset the selected parameters, use the reset filters option in the drawer (if available) or clear the selected values and click **Apply** again.   ![](https://roketdata.helpdeskeddy.com/ru/file/kb_inline_image/568860e82c364ffcbffd8e4c0991f3fed37d112f)   ---   ### **How to download a report with the applied filters?**   Select the desired filters and, if necessary, set the time period on the page. Click **Download data** (for PDF report) or **Download data xlsx**. 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